A. TERMS AND CONDITIONS

a.) These definitions apply to all Spondise-published documents and text sections unless explicitly stated otherwise.
b.) They govern all referenced sections, subsections, documents, and text components for clarity and consistency.

a.) Creators and Influencers: For simplicity, "Creators" refers to both influencers and creators interchangeably, as their roles and functions overlap significantly in the context of Spondise.

a.) Sponsor: A user utilizing features to post listings, search for creators, and initiate sponsorship deals.
b.) Creator: A user utilizing features to browse listings, submit proposals, and create sponsored content.
c.) Corresponding Sponsor: The Sponsor directly associated with a specific listing being referenced or discussed.
d.) Corresponding Creator: The Creator directly associated with a specific listing being referenced or discussed.
e.) Visitor: A non-logged-in user or a user not actively engaging as a Sponsor or Creator.
f.) Visitor: Spondise Team Role: Designated roles for platform administrators and support staff.
g.)
Marketing Agencies and Corporations:
i.)Agencies or corporations acting on behalf of their clients' promotional interests shall be considered as Sponsors, recognizing that their primary role is to represent and advance their clients' objectives.
ii.)Agencies or corporations acting on behalf of Creators or Influencers will operate as Creators.

a.) Promotional Content: Refers to the section of a Creator’s post that highlights the Sponsor’s products, services, or collaboration.
b.) Posting: Any social media content by a Creator that is sponsored by a Sponsor or has the potential to contain promotional material related to the Sponsor.
c.) Listing: Refers to the Sponsor’s published post on the Spondise Marketplace, which can include multiple contracts tailored to different Creators and requirements.
d.) Contract: For the purpose of the interaction of a user with Sponside, a Contract refers to any agreement between Creator and Spondise and/or the Sponsor and Spondise. A listing can contain multiple active, expired or completed Contracts. Contracts contain a promotion and its requirements.
e.) Creative Mode: Requires initiative from the Creator to create a unique and tailored promotion in lines with the Sponsors requirements.
f.) Corresponding Contract aka. Corresponding Sponsorship Contract: A Contract directly associated with a specific listing being referenced or discussed.
g.) Creative Mode: Requires initiative from the Creator to create a unique and tailored promotion in lines with the Sponsors requirements.
h.) Contract Slot: A “Contract Slot” refers to an individual, predefined promotional opportunity available under a specific Sponsor Listing on the Spondise platform. Each Contract Slot represents a single unit of engagement that may be fulfilled by an eligible Creator, pursuant to the terms of the Creator´s Sponsorship Contract between Spondise and the Creator and the Sponsor´s Sponsorship Contract between Spondise and the Sponsor. A Contract Slot becomes active upon the acceptance of a Creator by Spondise, as initiated by the Sponsor and confirmed through the Spondise system, and, where applicable, upon the successful transfer of any required Cash Commission by the Sponsor to Spondise for safekeeping. Each Slot is governed by the Listing terms defined by the Sponsor and is subject to Spondise policies, including but not limited to the Creator Minimum Requirements, Commission Terms, and the SponProtect Policy.

a.) Jurisdiction and Governing Law: All definitions and terms outlined herein are governed by the laws of the UAE, unless otherwise stated in the specific contract terms.
b.) Dispute Resolution Clause: Any disputes arising from these definitions or contracts shall be resolved in accordance with Spondise’s dispute resolution policy, which includes mediation and arbitration procedures.
c.) Liability Limitations: Definitions and agreements involving Listings and Contracts shall not extend liability to Spondise for disputes solely between Sponsors and Creators unless expressly agreed otherwise.
d.) Language Preference: In case of discrepancies between translated versions of these definitions, the English version shall prevail.

a.) By accessing or using Spondise, its marketplace, blog, products, services or any of its features (hereinafter referred to as "the Platform" or “Spondise” or “Marketplace”), you agree to be bound by these Terms and Conditions and any other content on this Legal page as listed below. If you do not agree to any or all of the terms and conditions of this agreement or the agreements below, you may not access or use the Platform services.
b.) Having a Sponsor Role, requires the acceptance of Terms and Conditions of all parts, including the Creator specific sections. Having a Creator Role, requires the acceptance of Terms and Conditions of all parts, including the Sponsor specific sections.

a.) Users agree to use the Platform in compliance with all applicable laws and regulations of their country and of the United Arab Emirates.
b.) Prohibited activities include, but are not limited to, fraud, harassment, and unauthorized access to the Platform.

a.) Content provided by Spondise is protected by the copyright © of Spondise.
b.) Users retain ownership of their content but automatically grant Spondise a user license and usage permission to use, display, and distribute the content. This is also applicable to created listings and profile content.
c.) Please refer to the individual Creator/Sponsor Contracts affecting intellectual property rights on any content created from Creators and Sponsors.
d.) Users must not infringe on the intellectual property rights of others.

a.) Spondise collects and uses personal information in accordance with its Privacy Policy.
b.) When using the Platform, the users agree to the Privacy Policy.
c.) Users are responsible for maintaining the confidentiality of their personal information.

a.) Spondise reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions.
b.) Spondise also reserves the right to suspend or terminate a user´s account for any misbehavior deemed by Spondise and its team.
c.) Users may terminate their account at any time by following the specified procedures and by writing to [email protected].

a.) This agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

a.) Spondise reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of changes, and continued use of the Platform constitutes acceptance of the modified terms.

a.) If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].

a.) Spondise actively monitors the platform to prevent abuse, fraud, and exploitation of bugs or glitches. Any user found to be intentionally exploiting vulnerabilities, bugs, or glitches in the system, or engaging in behavior that circumvents the platform’s intended functionality, will face immediate sanctions, including but not limited to account suspension, disabling, or permanent ban.

a.) Spondise is not liable for any indirect, incidental, or consequential damages.
b.) Spondise's total liability shall not exceed the total amount paid by the user.
c.) Spondise shall not be liable for events outside of Spondise´s influence (Rule of Force Majeure).
d.) The user agrees to indemnify and hold the platform harmless from any claims, damages, or losses arising from their use of the platform.
e.)
This includes but is not limited to:
i.)Misrepresentation, defamation, brand damage, public image damage.
ii.)Financial damages caused by inaccessibility of the platform or its third-party payment providers.
f.) Spondise is not responsible or liable for any conversations, agreements, or arrangements made outside of the Spondise Platform. This includes manual entries in listings, comment boxes, review boxes, or communications in the chat. Users are prohibited from creating binding agreements outside of the system that contradict, bypass, or undermine the functions of the platform or the terms of their contract.
g.) Spondise is not responsible for the content of the user, including but not limited to the Sponsor's Content, the Creator's Content, or any content published outside of the Spondise Platforms, such as social media postings, advertisements, and shout-outs.
h.) Spondise is not responsible for the uptime/runtime of promotions and campaigns published by the Creator. However, Spondise provides support if the Creator prematurely deletes, privatizes, or removes promotional publications. Spondise reserves the right to impose sanctions, including permanent account disabling or deletion.

a.) Users must register for an account to access certain features of the Platform.
b.) Users are responsible for maintaining the confidentiality of their account information.
c.) A user may share account information with their agency if the user is associated with the agency directly and acting on behalf of the agency. In this case, the user becomes the agency.
d.) Only one user account shall exist for this agency unless otherwise written and approved by the Spondise Team.
e.) Users must provide accurate and current information during the registration process.

a.) The user is responsible for accurately representing products or services, complying with applicable laws, and resolving disputes with other users.
b.) The user is also responsible for communicating and reporting any user content not compliant with these Terms and Conditions.
c.) The user acknowledges that it is their responsibility to stay informed about any updates, changes, or modifications to the Spondise platform, including policies, terms, guidelines, features, and system functionalities.
d.) The user agrees to regularly check for updates to the Terms and Conditions, Privacy Policy, and any other related documents. By continuing to use the platform, the user accepts the most recent versions of these documents.
e.)
The user is responsible for promptly reporting any incidents or activities not in alignment with platform guidelines, including:
i.)Abuse or harassment within the platform.
ii.)Violation of contract terms by any party.
iii.)Presence of fake or scam users.
iv.)Misleading, false, or deceptive information provided by other users.
v.)Content that does not comply with the platform’s content guidelines.
vi.)Misconduct or inappropriate behavior by any Spondise team member.
f.) Reports should be made immediately through the appropriate channels provided by Spondise. The platform reserves the right to investigate and impose sanctions or penalties against users who fail to comply. Spondise actively monitors the platform to prevent abuse, fraud, and exploitation of bugs or glitches. Any user found exploiting vulnerabilities will face immediate sanctions, including account suspension or permanent ban. Users must refrain from exploiting, abusing, or taking advantage of bugs, glitches, or unintended behavior on the platform.

a.) Spondise actively monitors the platform to prevent abuse, fraud, and exploitation of bugs or glitches. Any user found to be intentionally exploiting vulnerabilities, bugs, or glitches in the system, or engaging in behavior that circumvents the platform’s intended functionality, will face immediate sanctions, including but not limited to account suspension, disabling, or permanent ban.
b.) The user acknowledges and agrees that any attempt to exploit, abuse, or take advantage of bugs, glitches, or unintended behavior within the platform or its system functionality is strictly prohibited. This includes actions that seek to bypass, manipulate, or disrupt the normal operation of the platform’s features and services.
c.)
Users must refrain from engaging in any activity that results in the unauthorized use, misuse, or manipulation of the platform's system, such as:
i.)Exploiting system errors or flaws to gain an unfair advantage.
ii.)Using automation tools, scripts, or bots to interact with the platform in a manner that is inconsistent with the intended use of the system.
iii.)Taking actions that would otherwise disrupt, disable, or degrade the performance of the platform or its services.
iv.)Intentionally inducing errors or failures in the platform’s functionality.
d.) The user is responsible for reporting major bugs, glitches, or unintended system behaviors they may encounter to Spondise. Users must not attempt to exploit such issues but should instead notify the platform via the appropriate reporting channels to ensure a prompt resolution.
e.) Spondise reserves the right to investigate any suspected misuse or exploitation of bugs or glitches and may take corrective actions, including suspending or terminating the user’s account, or imposing other sanctions, if necessary.
f.) Any abuse of bugs, glitches, or unintended functionality may result in immediate sanctions, including but not limited to account suspension, termination, or other penalties deemed appropriate by Spondise. Such actions may be taken without prior notice to the user and are at the sole discretion of the platform.

a.) The Sponsor is responsible for the quality, safety, legality, and any other aspect of the items and promotions listed, as well as the truth and accuracy of these listings.
b.) Contracts and Promotions that have been completed successfully by Creators based on and in accordance with the provided listing information and contract shall be deemed as correctly completed, regardless if the Sponsor changes this information afterwards, deems the information as incorrect, incomplete, or outdated.
c.) The listing and contract create the baseline for the Spondise Team to determine whether all Listing requirements have been fulfilled by the Creator and to render a Listing Promotion as successful or failed.

a.) Sponsors are responsible for thoroughly reviewing the contract to ensure its completeness and accuracy before proceeding.
b.)
By selecting a Creator and agreeing to the contract, the Sponsor hereby acknowledges, accepts, and confirms the contract as following:
i.)Acknowledgment and Acceptance: The Sponsor acknowledges and agrees to be bound by the terms and conditions of the contract upon selecting a Creator.
ii.)Review of Terms: The Sponsor confirms that they have reviewed the contract in its entirety, including all conditions, provisions, and obligations.
iii.)Comprehensiveness and Completeness: The Sponsor accepts the contract as comprehensive and complete, with no additional representations, warranties, or understandings outside of the documented agreement.
c.) If the Sponsor believes the contract standards have not been met, they must communicate directly with the Creator through the Sponchat feature to address and resolve the issue.
d.) If mutual communication and cooperation between the Sponsor and Creator fail to resolve the issue, the Sponsor should submit a ticket to report the conflict for further assistance.
e.) Sponsors must address and resolve any discrepancies or concerns before accepting the final links. Acceptance of the final links signifies the Sponsor's agreement to the contract's fulfillment and satisfaction with the promotion's execution.
f.) Spondise has limited capabilities to enforce contracts after the final links have been submitted and confirmed. Spondise may intervene in significant cases of contract discrepancies or breaches, but only upon request, and the outcome of such intervention cannot be guaranteed.
g.) Sponsors who waive or opt out of the final link confirmation process forfeit their right to approve or contest the promotion's design or execution. This choice limits their ability to raise objections or request revisions after the promotion is finalized.

a.) Sponsors are expected to complete the creator selection process with the Payment Provider Stripe and agree to the Spondise Finance Policy. Failure to do so will result in the Sponsor not being able to confirm the Creator to start work on the contract and its workflow.

a.) The Creator is responsible for providing accurate profile data and ensuring data received from third-party API links, such as Google, YouTube, and Facebook, is correct and displayed on the platform properly.
b.) When linking their account and synchronizing data, the Creator must comply with the terms and conditions of these third-party providers.
c.) Inaccurate profile data, misleading information, or falsifying profile information will disqualify the Creator from accepting and fulfilling any contract. Active contracts will be immediately canceled, and the Creator will lose any right to compensation.
d.) The Creator is obligated to regularly update their profile to reflect changes, including but not limited to subscriber counts, engagement metrics, and account activity levels. Failure to maintain updated data may lead to restrictions or account suspension.

a.)
The Creator is responsible for reviewing and understanding the terms of each contract and hereby acknowledges, accepts, and confirms the contract as following:
i.)Acknowledgment and Acceptance: The Creator acknowledges and agrees to be bound by the terms and conditions of the contract upon inquiring on a listing contract.
ii.)Review of Terms: The Creator confirms that they have reviewed the contract in its entirety, including all conditions, provisions, and obligations.
iii.)Comprehensiveness and Completeness: The Creator accepts the contract as comprehensive and complete, with no additional representations, warranties, or understandings outside of the documented agreement.
iv.)By agreeing to a contract, the Creator commits to delivering promotional content that aligns with the agreed-upon requirements, specifications, and deadlines stated in the contract.
b.) The Creator must follow the workflow by the system and submit drafts or previews for Sponsor review where required. Sponsors have the right to request reasonable revisions to ensure compliance with the contract to approve draft files.
c.) Any failure to meet the contract requirements or deliverables may result in penalties, including partial or full forfeiture of payment, account suspension, or contract termination.
d.) Creators must notify the Sponsor immediately in cases where unforeseen circumstances hinder or prevent them from fulfilling contract obligations.

a.) For the promotional content and user content details, please refer to the Preliminary Creator Contract section. The final contract shall be the baseline for Content Standards.

a.) Spondise is responsible for ensuring the platform operates smoothly and maintains the security and integrity of user data. Spondise will ensure that all data provided by users (Sponsors, Creators, or other platform members) is treated in accordance with the Privacy Policy and applicable data protection laws.
b.) Spondise will make reasonable efforts to provide accurate data for the platform's features, but it is ultimately the responsibility of the user (Sponsor, Creator, etc.) to verify the accuracy and completeness of any data they input, including personal, promotional, or financial data.

a.) Spondise reserves the right to periodically perform maintenance or updates to the platform, which may result in temporary outages or reduced functionality. While every effort will be made to minimize disruption, Spondise is not liable for any issues that arise from these maintenance procedures.
b.) Users are responsible for checking the platform for any updates or changes to system features and ensuring they are up-to-date with the functionalities.

a.) Spondise reserves the right to change, update, or modify the platform's functionality at any time, with or without notice to the users. This includes the addition, modification, or removal of features and tools. By continuing to use the platform, users agree to these changes and are expected to stay informed about any such updates.

B. Privacy Policy

a.) Thank you for using Spondise Marketplace ("the Platform"). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information.
b.) It also outlines the choices you have regarding your information.
c.) This Privacy Policy aims to fully conform with the General Data Protection Regulation (GDPR).

a.) This Privacy Policy applies to all users of the Platform, including Creators, Sponsors, Visitors, Team Members, and any other user roles.

a.) The latest update to this Privacy Policy was made on: 01. December 2024.
b.) We may update this Privacy Policy periodically. We will notify you of significant changes through email or by prominently posting a notice on the Platform.

a.) Account Information: We collect details such as your name, email address, phone number, postal address, date of birth, and profile photo when you create an account. Additional data may depend on the features you use.
b.) Listing Information: Includes details about products, services, and other data users share in public listings.
c.) Files Provided: Uploaded and stored files on the Platform.
d.) Verification and Payment Details: Including government-issued IDs, selfies for verification, and bank/payment account details.
e.) Additional Profile Information: Information such as gender, preferred language(s), city, and personal descriptions may be publicly visible based on your account settings.
f.) Information About Others: Data related to a payment instrument owned by another user or others, provided with their permission.
g.) Other Information: Includes data provided in forms, surveys, promotions, support interactions, and other user activities.
h.) Legal Basis for Processing: We process personal data based on the necessity to perform a contract (Article 6(1)(b) GDPR) or based on the user’s consent (Article 6(1)(a) GDPR). When we process sensitive personal data, such as government-issued IDs or payment details, we do so based on legal obligations (Article 6(1)(c) GDPR) or explicit consent (Article 9(2)(a) GDPR).

a.) Payment Details: To facilitate transactions, we collect payment information (e.g., credit card and bank details) and may transfer this data to third-party providers like Stripe. Spondise's Finance Policy applies.
b.) Data Minimization and Security: We ensure that the payment information collected is limited to what is necessary to process transactions, and we employ appropriate security measures in line with Article 32 of the GDPR to protect such data.

a.) Log Data: Information such as IP addresses, browser type, and device information about Platform usage.
b.) Data Retention and Usage: Personal data collected through usage information is retained only as long as necessary for the purposes specified and is used in accordance with Article 6(1)(f) GDPR (legitimate interests) to analyze and improve our platform’s functionality.

a.) Content of Communications: Messages exchanged between Creators and Sponsors are stored and may be accessed by Team Members to resolve support cases.

a.) Geolocation Information: Precise or approximate location data, depending on device settings.
b.) Usage Data: Pages visited, searches performed, and other actions taken on the Platform.
c.) Device Information: Includes hardware, software, IP address, and crash data.
d.) Cookies and Similar Technologies: Used for analytics and improving the user experience.
e.) Payment Transaction Data: Information such as payment method, amount, and transaction timestamps.

a.) Third-Party Services: Data from linked services (e.g., Google, Facebook). If Users link, connect, or log in to the Spondise Platform using a third-party service (such as Google, Facebook, or Instagram), they authorize the service to send Spondise information like their registration details, friends list, and profile information, as controlled by that service or as permitted by their privacy settings.
b.) Enterprise Product Invitations and Account Management: Organizations utilizing Spondise's Enterprise products may provide personal information to streamline account management and send invitations for the use of enterprise-level products.
c.) Referrals and Invitations: Personal information shared to send invitations.
d.) Other Sources: Subject to applicable legal provisions, Spondise may receive additional information from third-party service providers and partners to help with tasks such as fraud detection and safety assessments. This could include references, demographic data, or alerts related to fraud. Spondise may also receive information about the User's activities on and off the platform, as well as insights into their experiences and interactions from its partners.

a.) Facilitate transactions and communication between Creators and Sponsors.
b.) Generate user contracts (Sponsor and Creator Contracts).
c.) Personalize and improve the Platform.
d.) Ensure the security and integrity of the Platform.
e.) To protect against fraud, abuse, and unauthorized access to Spondise's services.
f.) Comply with legal obligations and respond to requests.
g.) Authenticate and verify user information.
h.) Enforce the platform's Terms and other policies.
i.) Send updates, newsletters, and marketing materials.
j.) To establish API linkings to/from social media as per their privacy policy.
k.) In cases where Users provide contact information of friends or acquaintances, Spondise may process this data for purposes such as facilitating referral invitations, preventing fraud, and responding to authorized requests.
l.) Resolve disputes with Spondise Users, which may include sharing information.
m.) Resolve disputes and enforce agreements.
n.) Evaluate User interactions with the Spondise Platform and information obtained from third parties. In rare instances, automated processes may restrict or suspend User access if they detect activities that pose a safety or other risk to Spondise, its community, or third parties. Users who wish to challenge decisions based on automated processes can contact Spondise.
o.) Lawful Basis for Processing: The processing of personal data is carried out based on the necessity for performance of a contract (Article 6(1)(b) GDPR), legitimate interests (Article 6(1)(f) GDPR), legal obligations (Article 6(1)(c) GDPR), or user consent (Article 6(1)(a) GDPR).

a.) Send promotional messages and personalized advertisements.
b.) Personalize, measure, and enhance advertising efforts.
c.) Administer referral programs, rewards, surveys, sweepstakes, contests, and promotional activities.
d.) Analyze User characteristics and preferences to deliver targeted promotional messages and advertisements.
e.) Extend invitations to events and relevant opportunities.
f.) Send promotional messages and marketing materials based on User preferences, with consent.
g.) Marketing Consent: We will only send marketing communications based on user consent (Article 6(1)(a) GDPR), which can be withdrawn anytime.

a.) Users can link their Spondise account with third-party services, such as social networks.
b.) Information shared through these links may be publicly displayed on the User's profile.
c.) User activities on Spondise may be visible to their Friends on both Spondise and third-party services.
d.) A link to the User's public profile on third-party services may be integrated into their Spondise profile.
e.) Other Users may view common Friends and shared affiliations like schools or groups.
f.) Information shared through these links may be used for fraud prevention, security investigations, and risk assessment.
g.) Information display depends on the User's settings and authorizations on both platforms.
h.) Users typically have the opportunity to view and control the data fields accessed during account linking.

a.) Personal information is used to enable or facilitate third-party Payment Services.
b.) Detect and prevent money laundering, fraud, abuse, and security incidents through risk assessments.
c.) Comply with legal and regulatory obligations, including anti-money laundering regulations.
d.) Enforce Payment Terms and related policies.
e.) Provide and improve Payment Services in accordance with Spondise's Finance Policy.
f.) Processing of Payment Information: Payment-related personal data is handled in accordance with GDPR’s Article 6(1)(b) (contract performance) and 6(1)(c) (legal compliance).

a.) Other Users: Information necessary for transaction and communication.
b.) Service Providers: Third-party services assisting in the operation of the Platform.
c.) We may share your information when required by law, regulation, legal process, or government request.
d.) In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

a.) To facilitate transactions or other interactions between Users, especially when they are located in jurisdictions with varying levels of data protection, information may be shared in the following situations:
b.)
Between Sponsors, Creators, and Spondise Team Members
i.)When an offer is made or a dispute is submitted, information such as partial or fully profile details, name, cancellation history, review information, user-provided feedback, and any other information voluntarily shared and submitted.
ii.)Upon confirmation of an offer, additional details may be shared to assist with coordinating the interaction, including some profile information and information retrieved from connected social media links.
iii.)When a Sponsor has a confirmed offer, specific information is shared with the Creator to facilitate the transaction. This may include the partial or full Sponsor's profile, full name, and the address of the listed item.
c.)
Communication with Spondise Team Members
i.)When Users communicate with each other, information shared may include names, profile pictures, and the content of messages.
ii.)Personal messages, content voluntarily shared and submitted via chat, and any technical data required for the functionality of chat and ticket features.

Users have the option to make certain information publicly visible to others on the Spondise Platform. This includes:
a.) Public Profile Page: Users can maintain a public profile page that displays information such as their profile photo, first name (or initials where applicable), a brief description, linked social media statistics, country, language preferences, general statistics, and nearest city. This page is part of their Spondise account. Privacy and visibility settings for the public profile page may have limited or no customization options.
b.) Listing pages may include information such as an approximate or precise location description of the Sponsor or Creator, profile photo, uploaded files, multimedia content, links to the public profile page, aggregated metrics (e.g., page views over time), and any additional details the Users choose to disclose.
c.) Users can submit and view publicly accessible information, such as reviews, ratings, completed contracts, links to relevant listings, and other feedback. These contributions are visible to all users and visitors on the platform.
d.) Content in Community or Discussion Spaces: Any content shared in public spaces, such as forums, blogs, feedback forms, reviews, or social media posts hosted on or linked to the Spondise Platform, may be visible to other users and the public.
e.) Portions of the public profile or other publicly shared content, such as listing details, may be displayed on third-party websites, platforms, or applications to enhance visibility and reach.platforms, or applications to enhance visibility and reach.
f.) Indexing by Search Engines: Publicly shared information on the Spondise Platform may be indexed by third-party search engines, making it discoverable through internet searches.

Spondise shares personal information with both affiliated and unaffiliated service providers, as well as their service providers, to facilitate various aspects of its business operations. These collaborations serve multiple purposes, including:
a.) Identity Verification: Verifying User identity and authenticating identification documents.
b.) Database Checks: Checking information against public databases.
c.) Security Measures: Conducting background checks, fraud prevention, security investigations, and risk assessments.
d.) Product Development and Maintenance: Performing product development, maintenance, and debugging.
e.) Integration with Third-Party Platforms: Enabling the provision of Spondise Services through third-party platforms and software tools, such as through API integration.
f.) Customer Service, Advertising, and Payments Services: Providing customer service, advertising, and payment services.
g.) Additional Services: Offering additional services selected by Users.
h.) Communication Review: Reviewing, scanning, and analyzing communications on the Spondise Platform for specific purposes, such as evidence of child exploitation (refer to the Analyzing and Sharing Your Communications section for additional details).

a.) In the event that Spondise engages in a merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, the company may sell, transfer, or share some or all of its assets. This includes the potential transfer of the User’s information in connection with such a transaction or during the phase preceding it. Should such a scenario occur, Spondise commits to notifying the Users affected before the personal information is transferred and becomes subject to a different privacy policy.

a.) If your personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information in accordance with the GDPR, such as using Standard Contractual Clauses (Article 46 GDPR).

C. Cookie Policy

a.) Spondise employs cookies, mobile identifiers, tracking URLs, log data, and similar technologies to provide, safeguard, and enhance the Spondise Platform.
b.) This Cookie Policy (Policy) complements the Spondise Privacy Policy and explains how and why these technologies are used, as well as the choices available to Users.

Spondise uses cookies and similar technologies for the following purposes:
a.) Platform Functionality: To enable Users to access and utilize the Spondise Platform and Payment Services.
b.) Performance Optimization: To streamline platform functionality and enhance accessibility.
c.) Navigation Insights: To understand how Users navigate and interact with the platform, improving its performance.
d.) Personalized Advertising: To deliver tailored advertisements on the Spondise Platform, in emails, and on third-party sites.
e.) Relevant Content: To provide Users with content and advertisements aligned to their interests.
f.) Analytics and Monitoring: To analyze performance, measure effectiveness, and improve the platform and advertisements.
g.) Enforcing Agreements: To uphold legal agreements governing Spondise usage.
h.) Fraud Detection: To identify and prevent fraud, ensure safety, and conduct investigations.
i.) Support and Compliance: To assist in customer service, analytics, research, product development, and regulatory compliance.

a.) Cookies are small text files sent by websites to a device, uniquely identifying the browser or storing information and settings.
b.) They enable the recognition of returning Users and help detect fraudulent activities.
c.) Information collected through cookies may sometimes be linked to personal data, though it is often used in aggregate form to improve platform performance and user experience.

a.) Temporary Cookies: These expire when the browser is closed.
b.) Permanent Cookies: These remain on the device after the browser is closed and are used during subsequent visits to the Spondise Platform.

a.) Users can manage cookie preferences through browser settings.
b.) Clearing or rejecting cookies may impact the features, availability, and functionality of the platform.
c.) In many cases, Users have the ability to manage cookie preferences and opt-out of the use of cookies and other data collection technologies by adjusting browser settings. As browser configurations differ, Users can refer to the help section of their browsers to understand cookie preferences and other privacy settings. It is important to note that opting to remove or reject cookies or clear local storage may impact the features, availability, and functionality of the Spondise Platform.

a.) Flash cookies are small data files placed on devices using Adobe Flash technology to personalize and enhance user experience.
b.) They enable security enhancements, remember settings, and collect specific website metrics.

a.) Flash cookies are managed through Adobe's Global Privacy Settings Panel.
b.) Disabling Flash cookies may limit access to certain content or features.
c.) Should Users choose to disable Flash cookies or similar technologies, access to certain content and product features may be restricted. For instance, the device may not retain information such as a listing viewed during a previous research.
d.) It's important to note that the management of Flash cookies is conducted through an interface separate from the one provided by standard web browsers. Users can visit Adobe’s website to manage Flash cookies.

a.) These small graphic images or blocks of code help track user interactions with web pages and emails.
b.) Pixel tags, web beacons, and tracking URLs are tiny graphic images and/or small blocks of code placed on website pages, ads, or in emails by Spondise. These elements serve the purpose of allowing the platform to determine whether a User has performed a specific action. When Users access these pages or open an email, these tools inform Spondise that the User has interacted with the web page or email.
c.) The use of these tools assists Spondise in measuring responses to its communications and enhancing its web pages and promotional strategies.

a.) Spondise gathers a variety of information through server logs and other technologies, encompassing details about the device used to access the Spondise Platform, such as its operating system type, browser type, domain, and other system settings. Additionally, it collects information about the language used by the system, the country, and the time zone where the device is located. The server logs also record the IP address of the device connecting to the Internet, which serves as a unique identifier for devices to recognize and communicate with each other online.
b.) Furthermore, Spondise may collect information about the website visited before accessing the Spondise Platform and the website visited after leaving it.
c.) Information about the User's usage of the Spondise Platform, particularly when utilizing accessibility tools, is also gathered. These tools play a role in improving the User experience and facilitating the delivery of services by Spondise.
d.) Details such as device type, operating system, browser type, domain, language, and location are gathered.
e.) IP addresses are logged to identify devices and facilitate online communication.
f.) Information about user activity and accessibility tools helps improve user experience and service delivery.

a.) Spondise reserves the right to utilize device-related information to authenticate its Users. For instance, Spondise may employ its User’s IP address, browser information, or other data provided by their browser or device to identify the device used for accessing the platform. These techniques related to device identification may also be utilized to associate the User with different devices they use to access content, serving purposes such as fraud protection and more precise targeting of advertising efforts.
b.) Device association across platforms supports personalized advertising and service enhancement.
c.) Device-related information, such as IP addresses and browser details, is used for user authentication and fraud prevention.

a.) Spondise allows third parties to collect the aforementioned information through its Service and discloses such information for business purposes, as detailed in the Privacy Policy. This includes, but is not limited to, providing advertising on the Service and other platforms based on Users’ online activities across various sites, services, and devices.

a.) Third parties, such as Facebook, deploy technologies like pixels and SDKs on the Spondise Platform. These technologies serve various purposes, including analyzing how Users utilize the Spondise Platform, marketing and advertising Spondise services on the platform and third-party websites, detecting or preventing fraud, conducting risk assessments, and gathering information about User activities on the Spondise Platform, other sites, and/or clicked-on ads. For instance, Spondise collaborates with analytics partners like Google Analytics to better understand how people use the platform. Users can install the Google Analytics Opt-Out Browser to prevent Google Analytics from using their information for analytics.

a.) Third parties, including Facebook, may use tracking technologies to collect or receive information from the Spondise Platform and other sources. This information is used to serve ads believed to be of interest and measure ad effectiveness on both the Spondise Platform and other websites and online services. Targeting and advertising cookies employed by Spondise may include Google and other advertising networks and services used periodically. Users can visit Google Ads Settings to opt out of Google Analytics for display advertising or customize Google display network ads.
b.) If advertising technology is integrated into the Spondise Platform and Users opt-out of tailored advertising, they may still receive non-tailored advertising content. Spondise does not control these opt-out links and is not responsible for their availability or accuracy. Users can opt-out of information collection for ad targeting by updating their Facebook account ad settings and by contacting the customer service of such a platform with a description of their request and validation information.

a.) The Spondise Platform incorporates social plugins provided and operated by third parties, such as Facebook's Like Button. Consequently, Users may transmit information about what they are viewing on specific parts of the Spondise Platform to the respective third party.
b.) If Users are not logged into their accounts with the third party, their identity may not be disclosed. However, if logged in, the third party may have the ability to associate information or actions regarding their interactions with the Spondise to their accounts with the third party.
c.) It is recommended to consult the privacy policies of the third party for a more comprehensive understanding of their data practices.

a.) Most browsers are configured to automatically accept cookies, but Users have the option to adjust their browser settings to decline cookies, though this may limit platform functionality.

a.) Flash cookies operate differently than browser cookies, and conventional cookie management tools within a web browser are ineffective in removing flash cookies.
b.) To gain insights into managing flash cookies, Users can visit the Adobe website and make adjustments through the Global Privacy Settings Panel.

a.) If the User chose to decline cookies, some parts of the Spondise Platform may not work as intended or may not work at all.
b.) While Users can opt out of tailored advertising, Spondise does not currently respond to 'Do Not Track' signals due to a lack of standardization.

D. GDPR Compliance Policy

This GDPR Compliance Policy outlines the steps and measures taken by Spondise to ensure compliance with the General Data Protection Regulation (GDPR) (EU 2016/679).Spondise is committed to protecting the privacy and rights of its users, customers, and partners by handling personal data responsibly and transparently.This policy applies to all personal data collected, processed, or stored by Spondise in connection with its services, in compliance with GDPR principles.

This policy applies to all employees, contractors, vendors, and partners of Spondise who process or have access to personal data. It encompasses all processing activities, including data collection, storage, use, transfer, and disposal, as well as compliance with data subject rights under the GDPR.

We process personal data only where we have a lawful basis under GDPR. These include:
a.) Consent: Obtained explicitly for specific purposes, such as marketing communications.
b.) Contractual Necessity: To provide services and fulfill agreements with users.
c.) Legal Obligations: To comply with statutory or regulatory requirements.
d.) Legitimate Interests: Where necessary for business purposes, provided these do not override individual rights.

We recognize and uphold the rights of data subjects as outlined in the GDPR. These include:
a.) Right of Access: Individuals may request access to their personal data.
b.) Right to Rectification: Individuals may correct inaccuracies in their data.
c.) Right to Erasure: Data subjects may request the deletion of their personal data, subject to legal obligations.
d.) Right to Restrict Processing: Processing may be limited upon request under specific circumstances.
e.) Right to Data Portability: Data subjects can receive their data in a structured, machine-readable format.
f.) Right to Object: Individuals may object to processing based on legitimate interests or for marketing purposes.
g.) Right to Withdraw Consent: Consent can be withdrawn at any time where processing is based on it.
h.) Right to Lodge a Complaint: Data subjects can file a complaint with a supervisory authority.

Spondise adheres to the following principles in its data processing activities:
a.) Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and transparently.
b.) Purpose Limitation: Data is collected for specified, legitimate purposes and not processed beyond those purposes.
c.) Data Minimization: Only data necessary for the stated purpose is collected and processed.
d.) Accuracy: Data is kept accurate and up to date.
e.) Storage Limitation: Data is retained only as long as necessary for its purposes.
f.) Integrity and Confidentiality: Data is processed securely to protect against unauthorized access or breaches.

Spondise ensures that international data transfers comply with GDPR requirements, including:
a.) Adequacy Decisions: Transferring data to countries deemed adequate by the European Commission.
b.) Standard Contractual Clauses (SCCs): Using SCCs where no adequacy decision exists.
c.) Other Safeguards: Implementing binding corporate rules or explicit user consent where necessary.

Spondise retains personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods are determined based on:
a.) Operational Needs: The purpose of data collection and processing.
b.) Legal and Regulatory Obligations: Requirements for retaining certain types of data.
c.) Dispute Resolution: Data may be retained to address potential disputes.

We implement appropriate technical and organizational measures to safeguard personal data:
a.) Encryption: Encrypting data during transmission and storage.
b.) Access Controls: Restricting access to authorized personnel only.
c.) Incident Management: Maintaining a breach response plan to address data breaches promptly.
d.) Regular Audits: Conducting routine reviews of data processing activities.

Spondise conducts DPIAs for high-risk processing activities to identify and mitigate risks to data subjects. These assessments are reviewed and updated as necessary to ensure ongoing compliance.

Spondise has appointed a Data Protection Officer (DPO) to oversee GDPR compliance and address data protection queries. The DPO contact details are listed in the Impressum on www.spondise.com/legal -> IMPRESSUM.

All employees and contractors involved in data processing activities receive GDPR training to ensure awareness of their responsibilities and the importance of data protection.

This policy is reviewed regularly to ensure ongoing compliance with GDPR and other applicable laws. Updates are communicated to stakeholders as necessary.

E. SPONPROTECT POLICY

a.) At Spondise we protect a Sponsor/Brand´s image and investments. This SponProtect Policy is designed to safeguard Sponsors from potential losses caused by the Creator.
b.) The SponProtect Policy applies automatically to all Sponsors on Spondise.
c.) Unless otherwise stated, Spondise policies, Terms and Conditions, definitions and limited liabilities apply: https://www.spondise.com/legal
d.)
The policy is designed to protect Sponsors from:
i.)Fraudulent activity by Creators.
ii.)Contract cancellations initiated by either party before the final links have been submitted (before the promotion is live).
iii.)Contract breaches caused by the Creator.

a.) Product samples and commission types other than Cash Commission are not covered.
b.) No refund will be issued in any circumstance if the Creator has already received the commission on their SponBalance.
c.) { "title": "Refund Considerations After Final Link Confirmation", "description": "Refunds may only be considered under the following circumstances if the contract is canceled after confirmation of the final links but before payout to the Creator's SponBalance:", "content": [ "The Cash Commission has not yet been transferred to the Creator's SponBalance and is still available to the Spondise Team to hold for further processing.", "A support ticket has been created.", "The Spondise Support has determined a valid breach of contract." ] }
d.) Contracts that have been completed successfully and published in the form of a social media posting by the Creator are beyond any Spondise policies.
e.) { "title": "Account Restrictions by Spondise Support", "description": "Spondise Support may restrict the Creator’s account and profile under the following circumstances:", "content": [ "A prematurely deleted sponsored content is suspected.", "Further fraudulent activities, misconduct, or misrepresentation is suspected.", "Any other concerns that may greatly deviate from the Sponsor’s intended outcome." ] }
f.) Up-time concerns and changes on existing published postings/content and further adjustments on live content shall be discussed with the Creator directly via the Spondise Chat feature and do not possess grounds for a refund according to this policy.
g.) The Sponsor is responsible for bringing up any cases of misconduct from the Creator’s side, such as issues found when checking draft files or final links, by creating a new support ticket in the ticket chat.
h.) This policy does not include manually added limitations, requirements, special requests, or time limits, such as conditions added by the Sponsor within a listing or chat in text form.
i.) Failure to promptly notify Spondise Support of any issues may result in the contract being marked as completed, leading to the irreversible release of funds to the Creator.
j.)
If the Sponsor has explicitly opted out of manual final link confirmation via the ‘Enable Manual Link Review’ option during the listing creation process, then
i.)The Contract Slot shall be automatically marked as completed upon the Creator’s submission of the final promotional content and/or links,
ii.)No further action from the Sponsor will be required to confirm completion.

a.) Cash Commission payments are securely held by Spondise until the successful completion of the Contract Slot.
b.) If a Contract Slot is canceled before submission of the final links, the Sponsor will receive a full refund of the Cash Commission and fees paid (refund).
c.) If the Sponsor wishes to cancel a Contract Slot after the final links have been submitted, a ticket with Spondise Support must be created.

a.) Product samples and commission types other than Cash Commission are not covered.
b.) No refund will be issued in any circumstance if the Creator has already received the commission on their SponBalance.
c.)
If the Contract Slot is canceled after confirmation of the final links, but before payout to the Creator’s SponBalance, refunds may only be considered but not guaranteed under the following circumstances:
i.)The Cash Commission has not yet been transferred to the Creators SponBalance and is still available to the Spondise Team to hold for further processing and;
ii.)A support ticket has been created in time and;
iii.)The Spondise Support has determined a valid breach of contract;
d.)
Contracts that have been completed successfully and published in the form of a social media posting by the Creator, are beyond any Spondise policies.
i.)
However, the Spondise Support may be contacted and may restrict the Creator's Account and profile when:
1.A prematurely deletion of sponsored content is suspected.
2.Further fraudulent activities, misconduct, or misrepresentation is suspected.
3.Any other concerns that may be greatly deviating from the Sponsor's outcome intentions.
e.) Up-time concerns and changes on existing published postings/content and further adjustments on live content shall be discussed with Creator directly via the Spondise Chat feature and do not possess grounds for a refund according to this policy.
f.) The Sponsor is responsible to bring up any cases of misconduct from the Creator's side when, for example, checking the draft files or final links, to the Spondise Support Team in the form of creating a new support ticket in the ticket chat.
g.) This Policy does not include manually added limitations, requirements, special requests or time limits, such as conditions added by the Sponsor within a listing or chat in text form.
h.) Failure to promptly notify Spondise Support of any issues may result in the contract being marked as completed, leading to the irreversible release of funds to the Creator.

a.) Spondise employs automated verification measures, such as requiring Creators to link their accounts to some supported social media platforms, ensuring authenticity.
b.) Linked data and profiles are analyzed for validity, offering Sponsors an additional layer of protection.

a.) Spondise relies on the data provided by the Creator and the connected platforms. Any inaccuracies or falsified information are the Creator’s responsibility.
b.) This protection is only valid until the completion of the specific listing Contract Slot.
c.) Spondise makes reasonable efforts to connect Creators with verified social media profiles. However, Sponsors acknowledge that Spondise cannot guarantee complete access or verification for all platforms. Sponsors are advised to exercise caution and independently verify information as needed to manage their own risk.
d.) While Spondise may utilize API linking, system checks, and passive verification mechanisms as part of the SponProtect policy, the platform does not guarantee the verification of all information provided by Sponsors or Creators. This includes cases where such verification may be technically feasible but is not performed due to operational, legal, or privacy considerations. Users remain solely responsible for the accuracy, authenticity, and completeness of their provided data.

a.) Product samples, promo codes, vouchers, and any commission types other than Cash Commission are not covered by this policy.
b.) Items sent to Creators are the Sponsor’s responsibility and are sent at their own risk.

a.)
The SponProtect Policy becomes active in the following scenarios:
i.)Contract Slot cancellation by the Sponsor (or the Creators Sponsorship Contract by the Creator) prior to final link submission.
ii.)Spondise cancels the Contract Slot due to fraud suspicions or technical issues.
iii.)The Creator fails to meet deadlines, deliverables, or any other contract requirements as outlined in the Sponsorship Contract, resulting in a Contract Slot cancellation.
iv.)Severe contract breaches are reported and verified by the Spondise team prior to payout to the SponBalance.

a.) Reasons for cancellations are tracked by Spondise to monitor user activity and ensure proper application of the policy.
b.) Sponsors are encouraged to report any issues promptly to Spondise Support using the Support Ticket function, to avoid unintended completion or payout: www.spondise.com/help -> ticket

a.)
This policy applies to instances where Creators engage in conduct that demonstrably misrepresents their capabilities, intentions, or actions, and/or directly harms the Sponsor's interests. The following scenarios constitute fraudulent activities that could trigger the coverage under this policy:
i.)Identity Theft and Related Misconduct: Creating false profiles or impersonating an existing user to deceive Spondise (and potentially Sponsors) in order to gain access to benefits or fraudulently use their platform. Using stolen identities, forging credentials, and manipulating information to gain unauthorized access or access funds or services on behalf of others. Examples: Creating a fake account with the intent to defraud. Impersonating a known individual for personal gain.
ii.)
Scam (Unethical Exploitation): Engaging in deceptive practices that exploit the Sponsor's trust or violate contractual obligations, with no intention of genuine promotion or benefit for the creator or their audience. This includes:
1.Manipulating data to artificially inflate their audience/engagement numbers.
2.Creating fake products or services without real intent to deliver them or promote them ethically.
3.Using misleading marketing strategies to deceive Sponsors and generate artificial traffic, clicks, or purchases.
iii.)Misrepresentation of Capabilities and Actions: Acting in a manner that materially misrepresents the quality, capabilities, or effectiveness of the products, services, or content they are promoting for the Sponsor. Falsely claiming specific skills, expertise, or popularity without actual capability to deliver. Making false promises of guaranteed results or traffic volume. Using deceptive tactics like hidden charges or misleading pricing structures.

a.)
Severe breaches include, but are not limited to:
i.)Fraudulent activities
ii.)Failure to deliver agreed-upon content or actions specified in the Sponsorship Contract.

a.) Sponsors must report breaches within 24 hours of occurrence, ensuring sufficient time for the Spondise Team to investigate and take appropriate action before the commission is transferred to the Creator’s SponBalance.
b.) If the option to cancel a Contract Slot is available (before the submission of the final links), the Contract Slot must be cancelled immediately.

a.) Refunds will be processed directly to the Sponsor’s original payment method.
b.) Refunds may take up to 14 business days to process, depending on the method of payment and transaction volume.
c.) Spondise Refund Policy, Terms and Conditions and Financial Policy applies.

a.) Refunds are initiated upon contract cancellation by either party automatically.
b.) The Sponsor may not object to a refund or to a contract cancellation.

SPONSORSHIP CONTRACT POLICY

a.) The definitions provided in the online publications referenced herein (found at [https://www.spondise.com/legal]) shall apply unless otherwise specified in this policy.

a.) The use of Spondise's platforms, services, including the Marketplace, Blog, and other related offerings, is subject to applicable policies accessible at: https://www.spondise.com/legal
b.) Contracts and Contract Policies: Spondise utilizes the following different Contracts and Policies related to Sponsorships:
c.) { "list": [ "General Sponsorship Contracts Policy (this document)", "Sponsor´s Sponsorship Contract (only applicable between Spondise and the Sponsor)", "Creator´s Sponsorship Contract (only applicable between Spondise and the Creator)" ] }

a.) This policy outlines Sponsorship Contracts, their application, limitations, and general information for both Sponsors and Creators.
b.) This page/policy provides a general overview of sponsorship agreements. The actual sponsorship contract(s), signed before engagement, contains binding terms and conditions.
c.) In any case, the actual Sponsorship Contracts shall be the more restrictive document and have priority in case of conflict.

a.) Spondise operates as a "middleman," connecting Sponsors with Creators ("fulfilled by Spondise" promotion concept). We prioritize the satisfaction of both parties through robust contracts that ensure fair and rewarding experiences for each. These Contracts serve as the foundation for this goal.
b.) { "title": "Contract Structure:", "content": [ "Both parties have separate, individual contracts with Spondise:", "The Sponsor's Sponsorship Contract is directly with Spondise, while the Creator has a separate Creator´s Sponsorship Contract with Spondise.", "There is no direct contractual relationship between the Sponsor and the Creator." ] }

a.) Sponsorship Contracts define baseline requirements for "fulfilled by Spondise" promotions. They are automatically generated for the Sponsor upon listing creation and when a Creator inquiries on a listing.
b.) The listing content sets the baseline for Sponsorship Contracts, their values and requirements.
c.) The Sponsor´s Sponsorship Contract is systematically generated at the end of a listing creation and needs to be read and accepted in order to complete the listing creation process by the Sponsor.
d.) If the Sponsor does not agree to the Sponsor´s Sponsorship Contract, the listing creation process can not be completed.
e.) One Sponsor´s Sponsorship Contract applies per listing, regardless of the number of Creators associated with a listing. It caters for a variety of different Creator requirements and different payment structures.
f.) Each individual collaboration between the Sponsor and a Creator under that Contract/Listing is referred to as a Contract Slot.
g.) The Creator´s Sponsorship Contract is generated when inquiring on a listing and must be accepted by the Creator in order to proceed and to submit the inquiry.

a.) Sponsors will be able to view, save, and print their respective Sponsorship Contracts within the listing creation:
b.) Sponsors can download their contract by clicking the 'Contract Download' icon at the end of the listing creation process.
c.) or anytime thereafter:
d.) { "list": [ "Under the \"My Listings\" section -> Options Tab", "Within an active workflow tab in the SponChat -> Dropdown Options" ] }

a.) Creators will be able to view, save, and print their respective Sponsorship Contracts within the listing inquiry process:
b.) Creators can download their contract by clicking the 'Contract Download' icon at the end of the listing creation process
c.) or anytime thereafter:
d.) { "list": [ "Under the \"My Contracts\" section -> Options Tab", "Within an active workflow tab in the SponChat -> Dropdown Options" ] }

a.) Both Sponsors and Creators are restricted to the agreed-upon promotion terms defined in their Sponsorship Contracts.
b.) Handling and functionality of social media activities and third parties, are not regulated within the Sponsorship Contracts.

a.) The Sponsorship Contracts establish a default minimum uptime/runtime for promotions and campaigns published by the Creator that contain a Sponsor's sponsored content (promotion). This minimum uptime is set at six (6) months from the date of publication.
b.) Spondise does not actively monitor compliance with this minimum uptime.
c.) Spondise may only act on minimum uptime violations if they are formally reported via a support ticket at www.spondise.com/help.
d.) If the Creator prematurely deletes, privatizes, or removes promotional content before meeting the minimum uptime requirement, Spondise may provide support acting upon such report, including:
e.) { "list": [ "Contacting the Creator to understand the reason for the issue and attempting to resolve it, including the possibility of restoring or re-uploading the content.", "Providing support on a goodwill basis only, without any obligation to enforce compliance." ] }
f.) Spondise reserves the right to impose sanctions on the Creator's Spondise Account in cases of minimum uptime violations, which may include:
g.) { "list": [ "Account restrictions", "Permanent account disabling/deletion.", "Restricting the Creator from withdrawing SponBalance funds." ] }
h.) If a Creator fails to meet the minimum uptime/runtime requirement, the SponProtect policy does not apply, and Sponsors remain unprotected in such cases.

a.) The Creator Sponsorship Contract (or respective Contract Slot in the Sponsor´s case) ends with:
b.) { "list": [ "the successful delivery of the final links of the promotion,", "or the termination of contract (slot) by either the Creator or Sponsor via the system interface or by a Spondise Team member,", "or by expiration of the contract (slot),", "or otherwise stated within the Sponsorship Contracts." ] }

a.) Some factors remain outside of Spondise influence, control or oversight and will not be enforced by Spondise and will not be within Spondise´s responsibility:
b.) Up-time and online time of the account or promotional posting on the corresponding Social Media except as outlined in above section 3.2.

a.) Sponsors may define specific eligibility or content requirements for Creators beyond those governed or suggested by the Spondise platform. These custom requirements may address factors such as physical characteristics, gender, geographic location, language, or other subjective or campaign-specific qualifications, provided such requirements are lawful, non-discriminatory within applicable legal frameworks, and comply with Spondise's platform policies.
b.) { "title": "Use of Structured System Fields First:", "content": [ "Sponsors must utilize the designated structured input fields provided by the Spondise system (e.g., region, language, content niche, follower count, platform type, gender) to express any applicable requirements. These fields ensure compatibility with platform-wide search, filtering, and verification functions." ] }
c.) { "title": "Addition of Requirements in Plain Text (Conditional Use):", "content": [ "If the system does not offer a structured field for a specific requirement (e.g., height, attire, niche skill, or other subjective criteria), the Sponsor may include such requirements in plain text within the listing's description. In such cases:", { "list": [ "The Sponsor must not contradict any information already provided via structured input fields.", "The requirement must be clearly stated in the official listing language as required by the platform and set in the listing creation.", "The Sponsor must expressly state that the Creator will not qualify for the promotion if the stated requirement is not met.", "The Sponsor is required to word such requirements clearly, transparently, and respectfully, and must avoid discriminatory or unlawful phrasing in accordance with applicable law and Spondise's Code of Conduct and Acceptable Use Policies." ] } ] }
d.) { "title": "Verification Obligation:", "content": [ "When such requirements pertain to Creator attributes (e.g., demographics, location, audience metrics), the Sponsor remains solely responsible for verifying the Creator's compliance prior to confirming the Creator for participation.", "When such requirements relate to content, publishing, or promotion specifics (e.g., posting format, language use, product representation), the Sponsor is responsible for reviewing the Creator's draft materials and/or final links to confirm compliance. No later than final link confirmation, the Sponsor must ensure these requirements have been met." ] }
e.) { "title": "Policy Compliance:", "content": [ "All custom requirements must adhere to Spondise's current Terms of Use, Content Guidelines, Non-Discrimination Policy, and any applicable local, national, or international laws, particularly in matters concerning equality, human rights, and data protection." ] }
f.) { "title": "Right to Moderate or Remove Listings:", "content": [ "Spondise reserves the right, without prior notice, to remove or moderate listings containing requirements deemed unlawful, discriminatory, misleading, contradictory, or otherwise in breach of platform policies. Sponsors may be subject to warnings, listing suspensions, or account-level actions in cases of repeated or severe violations." ] }

a.) Except from the Spondise Team, only the affected party has access to their Sponsorship Contract.
b.) The Sponsor will have no access, nor is affected in any way, by the Creator´s Sponsorship Contract.
c.) The Creator will have no access, nor is affected in any way, by the Sponsor´s Sponsorship Contract.
d.) Spondise will not grant access to third parties unless required by law, in full compliance with applicable data protection regulations (e.g., GDPR, CCPA). Learn more under www.spondise.com/legal -> GDPR D: compliance policy

a.) Sponsorship Contract breaches and reporting instructions are regulated within the Sponsorship Contracts.
b.) In any case, the Spondise Support may be contacted regarding any questions, fraudulent activities or technical issue encounters under www.spondise.com/help.

a.) Termination of Sponsorship Contracts are regulated within the Sponsorship Contracts.
b.) The system generally permits the Sponsor to cancel an active Sponsorship Contract within a defined workflow process before final content links are submitted by the Creator. This safeguards the Creator's promotion that is already live incorporating the Sponsor's content.

a.) The Sponsor shall not be permitted to cancel the Creator's Sponsorship Contract. However, a cancellation of the Sponsor´s Sponsorship Contract will lead to an automatic cancellation of the Creator´s Sponsorship Contract by Spondise´s system.
b.) The Creator shall not be permitted to cancel the Sponsor's Sponsorship Contract. However, a cancellation of the Creator´s Sponsorship Contract will lead to an automatic cancellation of the Sponsor´s Sponsorship Contract by Spondise´s system.
c.) Sponsorship Contract terminations initiated by either the Sponsor or Creator, might be evaluated by the Spondise Team and sectioned into termination with valid reason or termination with invalid reason. Such definitions and consequences of each, are governed within the Sponsorship Contracts.
d.) When Sponsorship Contracts have been canceled by Spondise, and applicable commissions have not yet been transferred to the Creator or to the Creator´s SponBalance, so shall the Creator lose any claim to any commission or benefit outlined in the sponsorship agreement. And the Sponsor, their investment, assets and commissions within the Sponsorship contracts, be protected by the SponProtect policy found under www.spondise.com/legal

a.) In addition, both the Creator and Sponsor recognize Spondise has the authority that could cancel the Sponsorship Contracts between them based on the following grounds:
b.) { "list": [ "Spondise has concluded that the Creator/Sponsor is not following this Contract and/or the Terms and Conditions outlined by Spondise on its website <www.spondise.com/legal>; or", "The participating Party has successfully objected to the performance of the opposite Party as regards the conduct, completion or performance standards as agreed in their Sponsorship Contract; or", "When Spondise has concluded that the Creator does not meet the minimum requirements set herein, as stated in the Listing, Contract or sponsorship agreement or in set forth in the Terms and Conditions or in any other policy; or", "In case Spondise is unable to receive the final and complete promotional end product from the Creator (uploads and/or links) due to any reason, within the expiration date and time, or deadline, or maximum working time allowed on a listing or sponsorship agreement, the Spondise system automatically cancels both Sponsorship Contracts.", "When similar or related circumstances of bad faith attended the performance in the obligation of both Creator and Sponsor, Spondise may terminate this Contract." ] }
c.) Spondise reserves the right to provide additional grounds for cancellation of the Sponsorship Contracts without prior notice.

a.) Violations of the Sponsor or Creator of their Sponsorship Contracts, including cancellations with invalid reasons, entitles Spondise to publish on its website the appropriate reviews, notices of such violations and other modes of notifying its users about the Sponsor/Creator as part of the profile of the Sponsor or Creator based on the policies provided on the Spondise's website.
b.) Unethical behavior and fraudulent business practices, either within the scope of the Sponsorship Contract or outside, give Spondise the right to ban the participants' accounts and publish such actions on their public blacklist.

a.) Sponsorship Contracts shall be deemed fulfilled upon the compliance of Sponsor and Creator of their respective obligations under their Sponsorship Contract.
b.) The Sponsor´s and Creator's obligation under this Contract shall be completed upon fulfillment of the terms agreed upon.
c.) { "title": "Satisfactory promotion and Sponsorship Contract completion of the Spondise and the other Sponsorships Contract´s party:", "content": [ "Spondise assumes that the other Sponsorships Contract´s party is agreeing to a satisfactory Sponsorship Contract Completion", { "title": "when the other party is the Creator:", "content": [ "by submitting the final promotional links within the workflow process and when the workflow process flowchart under www.spondise.com/messages -> Corresponding Listing Tab -> Progress window indicates that the promotion has been completed." ] }, { "title": "when the other party is the Sponsor:", "content": [ "by the Sponsor confirming all final promotional links in the workflow process; or", "by the Sponsor blindly confirming the final links when the Sponsor fails to object the final links within a 24 hour time period; or", "by the Sponsor blindly confirming the final links when the Sponsor opted out on final link confirmation within a workflow process." ] } ] }
d.) { "title": "The Sponsor has the right to object to the satisfactory promotion completion of their Sponsorship Contract within the workflow process before completion:", "content": [ "By rejecting draft files and allowing the Creator to revise their content creation and/or,", "By rejecting the final promotional links and allowing the Creator to revise their content creation; or", "By cancelling the contract before the final links have been uploaded." ] }
e.) { "title": "The Sponsor has the right to object to the satisfactory promotion completion of their Sponsorship Contract within the workflow process after completion:", "content": [ "after the final promotional links have been provided, by requesting the cancellation of the contract by the Spondise Team and", "By the Spondise Team granting such a request." ] }
f.) { "title": "The Creator has the right to object to the satisfactory promotion completion of their Sponsorship Contract within the workflow process before completion:", "content": [ "By not providing the draft files; or", "By not providing the final promotional links; or", "By cancelling the contract before the final links have been uploaded." ] }
g.) { "title": "The Creator has the right to object to the satisfactory promotion completion of their Sponsorship Contract within the workflow process after completion:", "content": [ "after the final promotional links have been provided, by requesting the cancellation of the contract by the Spondise Team and", "By the Spondise Team granting such a request." ] }
h.) Spondise reserves the right to object to the satisfactory completion of the Contract at any time before the Creator's cash commission is released to their SponBalance. If no cash commission is involved, Spondise may object within fourteen (14) business days after the Contract has been marked as completed, as outlined in Section 9.2.
i.) Spondise reserves the right to object to the satisfactory completion of the Contract at any time if the Corresponding Sponsor cancels their Corresponding Sponsorship Contract.

a.) For both parties: under www.spondise.com/messages -> Corresponding Listing Tab -> Progress window indicates that the promotion has been completed.
b.) In addition there might be multiple additional indications on Spondise platform, such as the Creator receiving their Cash Commission onto their SponBlanace or the under /mylistings /mycontract pages within the workflow status sections.

a.) For all matters governed by Sponsorship Contracts, the dispute resolution process shall follow the applicable terms in the Creator and Sponsor contracts, including arbitration under UAE law where applicable.

H. VERIFICATION POLICY

a.) Spondise values user trust and safety. To ensure the integrity of the platform and prevent fraudulent activities, all users are required to go through a verification process in order to have access to some functions of the platform. The process consists of two primary stages: Email Verification and Identity Verification. Both verification procedures are mandatory for users to access all platform features securely and to complete transactions.
b.) This Verification Policy is subject to change, and users will be notified of any significant updates that affect the verification process. By using the Spondise platform, users agree to comply with this policy and understand the requirements for identity verification and email confirmation.

a.) When creating an account or changing the registered email address, users must verify their email address to complete the registration or update process.
b.) After submitting the email address, the user will receive a verification link sent to the provided email. To complete the verification, the user must click on the link within the email to confirm that the email address is valid and active.

a.) If a user changes their email address, a new verification email will be sent to the new address. The user must follow the steps outlined in the email to verify the new email address.
b.) The change of email will not be processed until the verification is completed. In case the verification email is not received, the user should check their spam folder or request a new verification email through the platform.

a.) If the user fails to verify their email within a reasonable timeframe (as determined by the platform), their account may remain restricted until verification is completed.
b.) Spondise reserves the right to disable or suspend accounts with unverified emails.

a.) In order to complete the identity verification, the user must submit a valid government-issued ID photo. The ID must be clear and readable. Both front and back sides of the ID are required.
b.) A selfie of the user holding the ID is also required to validate the identity. The selfie must be taken in a well-lit environment, clearly showing the user’s face and the ID. The photo must be taken in real-time or uploaded and not be an edited or altered image.

a.) Once the required documents (ID and selfie) are submitted, the Spondise team will review the provided materials. Verification is typically processed within a specified timeframe, which will be communicated to the user upon submission.
b.) Spondise’s verification team will assess the authenticity of the ID and ensure that it matches the details provided during account registration. The team will also ensure that the selfie matches the ID photo and meets platform standards.

a.) If the submitted ID and selfie meet the verification criteria, the user’s identity will be successfully verified, and they will be granted full access to the platform’s ID restricted features.
b.) If the documents or selfie do not meet the required standards, the verification will be rejected. In such cases, the user will be informed of the rejection and the reason(s) for the failure.
c.) The user will have the opportunity to resubmit the verification documents if necessary, addressing any issues raised by the verification team.

a.)
Common reasons for rejection include, but are not limited to, the following:
i.)Poor quality or unreadable ID photo
ii.)ID mismatch with submitted details
iii.)Altered or edited photos
iv.)Selfie not clearly showing the user’s face or not holding the ID
b.) In case of repeated verification rejections, Spondise may impose temporary or permanent account suspension based on the nature of the issue and platform policy.

a.) All submitted personal information, including IDs and selfies, will be stored securely in accordance with Spondise’s Privacy Policy. Spondise employs strict data protection measures to prevent unauthorized access or data breaches.
b.) The verification documents will only be accessible by authorized personnel involved in the verification process.

a.) Verification data will not be shared with third parties except as required by law or regulatory authorities.
b.) Users’ verification data will be retained for the minimum period necessary to fulfill the verification process, payment provider requirements and any legal obligations.

a.) To maintain the security and integrity of the platform, Spondise reserves the right to request users to undergo periodic reverification, especially if there are changes to the user’s account information, or if there is suspicion of fraudulent activity.

a.) Accounts with invalid or expired verification documents may be suspended or deactivated by Spondise until the user provides up-to-date verification materials.

a.) Users are responsible for ensuring that the documents and selfie they submit during the verification process meet the required quality and accuracy standards.
b.) Users must ensure that they do not engage in any fraudulent activities or provide false information during the verification process.

a.) Users who fail to complete the verification process within a reasonable time frame may lose access to certain features or their account may be suspended.

a.) If a user believes their verification was unjustly rejected, they may submit an appeal by contacting Spondise’s support team.
b.) The appeal should include any additional information or clarification to address the reason for rejection.

a.) Spondise will review the appeal and may approve or reject the user’s verification based on the provided evidence and the platform’s policies. The decision is final.

I. FINANCE POLICY

a.) All transactions conducted through the Platform are subject to these Terms and Conditions.
b.) Spondise will adhere to the terms outlined in the Sponsor and Creator Contract, but is not responsible for any disputes between users. Spondise may provide dispute resolution services at its own discretion and is not obligated to intervene in disputes.
c.) Users agree that the use of the Platform is at their own risk and that they will indemnify Spondise against any losses resulting from such disputes or failure to resolve conflicts.

a.) Spondise may charge fees for certain services, including but not limited to subscription fees, transaction fees, or fees for premium services. Users agree to pay all applicable fees as outlined in the Platform’s fee schedule or as otherwise agreed upon at the time of transaction.
b.) Payment information provided by users must be accurate and up-to-date. Users are responsible for any fees associated with failed or rejected transactions, including insufficient funds, invalid payment methods, or network issues.
c.) If a user fails to pay any fees when due, Spondise reserves the right to deactivate the listing or suspend the account until outstanding fees are paid.

a.) Spondise utilizes third-party applications and payment processors for transactions, subscriptions, and other payment transfers required by the Platform and its users. These third-party providers may handle payment processing, payout management, and other financial services.
b.) The Terms and Conditions of these third-party applications and providers will apply to the transactions. Users must review and accept these third-party terms before using the Platform’s payment features.
c.) The user shall inform themselves about these third-party Terms and Conditions in advance and explicitly agree to accept them when using Spondise features that require third-party services, to avoid later complications.

a.) If a user disagrees with the Terms and Conditions of these third-party providers, the user may be disqualified from using certain features of the Platform. This may lead to the cancellation of contracts, disruption in listings, or interference with payments, payouts, and other aspects of the workflow.
b.) Complications arising from the user’s inability or unwillingness to use a third-party payment provider (whether due to technical, ethical, or any other reasons) will be handled at Spondise’s discretion.
c.) Spondise reserves the right to suspend or disable a user’s account if they are unable to utilize the services of a third-party payment provider, which may impact their ability to access certain features or fulfill contractual obligations on the Platform.
d.) Spondise will not be held liable for any issues caused by third-party service failures, including technical outages or refusal to process transactions.

a.) Payments for goods or services exchanged between users (e.g., Sponsors and Creators) are processed through the Platform. Users agree to follow the payment structure outlined here and in the Platform’s Terms of Service.
b.)
Payments to Creators or Sponsors will be processed according to the timelines and scenario.
i.)The Sponsor will be charged for cash commissions and fees when selecting a Creator.
ii.)Fees applicable to the Creator will be deducted from their SponBalance at the time of payout.
c.) All payments may be subject to fees, which could be deducted automatically by the Platform or by third-party payment processors.

a.) Payouts to Creators or other eligible users are subject to verification and approval by Spondise or its designated third-party providers.
b.) Payouts will be processed using the payment method selected by the user, provided all terms and conditions, including Know Your Customer (KYC) verification (if applicable), are met.
c.)
Spondise reserves the right to delay or withhold payouts if there are concerns regarding fraud, user disputes, or non-compliance with Platform policies.
i.)In such cases, Spondise may initiate further investigations before proceeding with the payout.
ii.)Users may be asked to provide additional documentation to facilitate verification.
d.) Funds earned will be stored in the user’s SponBalance. Payouts can be requested through the finance page, where users can track their available balance and payout history.
e.) A minimum payout threshold may apply depending on the chosen payout method. Users must meet this threshold before requesting a payout.

a.) All transactions on the Platform will be conducted in the currency $USD or as otherwise supported by the Platform.
b.) The Platform processes all transactions in $USD. Payments and payouts in other currencies will be subject to applicable exchange rates, currency conversion fees, and other related charges.

a.) Users have the option to display USD amounts in other currencies for informational purposes. However, these figures are approximate and do not represent the actual value.
b.) The actual transaction value remains in USD and is typically displayed within a tooltip. Users are advised to use the Platform in USD display format for accuracy.

a.) Users agree to pay any taxes applicable to transactions, as required by local laws. Taxes may vary based on jurisdiction.
b.) Users are solely responsible for reporting and paying any taxes incurred through their use of the Platform. Spondise will not be liable for any tax obligations arising from user transactions or activity on the Platform.

a.) For transactions where the user is located in the United Arab Emirates (UAE), a 5% VAT (Value Added Tax) will apply to service fees, in compliance with UAE tax regulations.
b.) For transactions involving users outside the UAE, VAT will be 0% rated, unless otherwise specified by applicable local tax laws.
c.) Users outside the UAE are responsible for determining their own VAT or tax obligations under their local jurisdiction and ensuring compliance.
d.) Spondise will not be liable for any tax obligations arising from user transactions or activity on the Platform.

a.) Spondise will provide invoices for service fees that include the VAT amount where applicable, clearly indicating whether the VAT is at 5% (for UAE users) or 0%.
b.) Users must retain all invoices for their records and tax reporting purposes.

a.) Spondise reserves the right to update its tax policy in response to changes in international, regional, or local tax regulations. Any such changes will be communicated to users in a timely manner.

a.) Refunds for payments are subject to the refund policy outlined herein or as specified in the SponProtect Policy.
b.) Refunds to the Sponsor will only be issued if a contract has been canceled and the final links have not yet been confirmed and the cash commission has not yet been transferred to the Creator's SponBalance. SponProtect Policy applies.
c.) If a dispute arises, Spondise will attempt to resolve the issue per its dispute resolution procedures, but ultimately, the responsibility for refunds or cancellations lies with the parties involved unless otherwise stipulated by the Platform.
d.) Every canceled contract containing a cash commission results in a refund as per the SponProtect Policy.
e.) Refunds, if applicable, may be subject to processing fees and could be delayed if additional investigation or verification is required.
f.) If the Sponsor wishes to receive a refund for an active contract, the contract has to be canceled first. Contract cancellations may imply sanctions on the canceling party.
g.) Refunds will be processed to the original payment method unless otherwise agreed upon. Refunds may take up to 10 business days to process, depending on the payment provider and internal procedures.

a.)
Refunds will only be issued in the following circumstances:
i.)If the circumstances align with the criteria specified in the SponProtect Policy.
ii.)If a transaction was processed due to an error or without proper authorization.
iii.)If the user cancels a subscription within the specified cancellation period as outlined in their subscription terms.

a.)
Certain transactions may be non-refundable, including but not limited to:
i.)Cases that are not covered by the SponProtect Policy or any other relevant policy.
ii.)Scenarios where the Creator has already received the commission in their account balance (SponBalance).
iii.)Subscription fees for services that have been fully delivered, even if canceled before the subscription term ends.
iv.)Payments for premium features or account enhancements that have been used or partially used.
v.)Transactions processed outside of the Platform’s refund eligibility period.

a.) Spondise reserves the right to deduct a processing fee from the refunded amount to cover the costs associated with the original transaction and the refund process. The applicable processing fee will be disclosed at the time of the refund request.

a.) Creators will not receive any payout or compensation for a successfully canceled contract, regardless of which party initiated the cancellation or the reason for the cancellation.
b.) Users may cancel subscriptions, contracts, or services according to the terms outlined in the respective agreement. Cancellation requests must be submitted via the Platform’s support system or account settings interface.
c.) Cancellations made after the service has been fully delivered or the transaction processed may not be eligible for refunds unless explicitly stated in the agreement.
d.) Spondise reserves the right to cancel contracts, services, or user access in case of policy violations, fraud detection, or other valid reasons. Any payments made for the canceled services will be subject to the Platform’s refund policy.

a.) A chargeback occurs when a user contacts their bank or payment provider to reverse a payment made to Spondise due to disputes, fraud claims, or other reasons. Chargebacks can be initiated by the user or the bank and typically occur when the user contests the validity of the transaction or claims unauthorized charges.
b.) Chargebacks can also occur in situations where the user claims that services were not rendered as promised or when a payment is disputed due to issues such as fraudulent transactions.

a.) If a chargeback is initiated, Spondise will investigate the matter thoroughly to determine whether the chargeback is valid. This process may include reviewing the transaction, user history, communications, and services rendered.
b.) During the investigation, Spondise may request additional information or documentation from the user, such as proof of service delivery or correspondence with the involved parties. Failure to provide required documentation may result in the chargeback being upheld.
c.) If a chargeback is initiated, active contracts will be canceled by the Spondise Team.

a.)
If a chargeback is successfully reversed or disputed, the following actions may be taken:
i.)The user’s account may be suspended or terminated.
ii.)Access to certain features, services, or funds may be restricted.
iii.)A chargeback fee of $25 USD or the equivalent may be charged to the user’s account to cover the administrative costs associated with the chargeback process.
iv.)The user may be required to repay any amounts that were refunded or reversed due to the chargeback.
v.)Users involved in repeated chargebacks may be permanently banned from using the Platform, and any related contracts, listings, or activities may be terminated.

a.) To prevent chargebacks, Spondise encourages users to maintain clear and open communication regarding disputes. If a user is dissatisfied with a transaction or service, they should first attempt to resolve the issue directly with the other party using the Sponchat or if not otherwise possible, through Spondise’s dispute resolution process using the ticket support system.
b.) Spondise will maintain detailed transaction records, service delivery logs, and communication history to provide evidence in case of a chargeback dispute. This documentation will be used to contest any unjustified chargebacks.
c.) If a chargeback is initiated, the user is encouraged to resolve any discrepancies before proceeding to dispute the payment. Spondise’s support team can assist in negotiating a resolution or clarifying any misunderstanding about the service or payment.
d.) Spondise cooperates with payment processors and banks to investigate chargebacks and ensure compliance with financial regulations.
e.) In the event of a chargeback, Spondise will work with payment providers to prevent future incidents and protect both users and the Platform from fraudulent activity.

a.) The SponBalance is an internal balance system where funds earned or deposited by users are stored. It is not a bank account, and funds held in the SponBalance do not accrue interest.
b.) The SponBalance reflects the gross earnings of a user from completed transactions, refunds, credits, and earned commissions.
c.) By using the SponBalance, users agree that Spondise will act as the custodian of these funds until they are withdrawn or used for platform-related transactions.
d.) Funds stored in the SponBalance are exclusive to the Platform and cannot be transferred or withdrawn except as permitted under the Payout Policy.

Funds stored in the SponBalance may be used for:
a.) Payouts to an external payment method.
b.)
Payment of platform fees, subscriptions, or other transactions facilitated through Spondise.
i.)Users must be verified
ii.)and maintain accurate account information to avoid disruptions in accessing or utilizing their SponBalance.

a.)
Funds deposited into the SponBalance by the user, or acquired through platform transactions (e.g., refunds, credits, or earned commissions), are final and non-transferable outside the Spondise platform, except for payouts to the user's own accounts. The following limitations apply:
i.)The SponBalance cannot be used to transfer funds to other users within the platform or for any external services unrelated to Spondise.
ii.)Payouts from the SponBalance are subject to a minimum payout threshold, as specified on the User´s Finance pages. This threshold may vary depending on the selected payout method.
iii.)All payouts and transactions are subject to the fees outlined in this policy.
b.) Spondise reserves the right to reject or reverse any deposits if fraudulent or unauthorized activity is detected.
c.) Service fees associated with completed contracts or earned commissions are not deducted when funds are transferred to the SponBalance.

a.) All funds in the SponBalance are subject to applicable financial regulations, including but not limited to anti-money laundering (AML) and counter-terrorism financing (CTF) laws.
b.) Users may be required to undergo additional Know Your Customer (KYC) verification to access or withdraw funds from the SponBalance.

a.) Spondise will employ industry-standard security measures to safeguard funds in the SponBalance. However, Spondise is not liable for losses resulting from unauthorized access due to user negligence (e.g., sharing account credentials).
b.) Spondise will maintain separate accounting records for user balances to ensure transparency and accountability but does not guarantee segregation of funds at a banking level.

a.) A maximum balance limit may apply to ensure compliance with financial regulations. Users will be notified if their balance approaches or exceeds the limit.
b.) Users are prohibited from using the SponBalance for activities that violate Spondise’s Terms and Conditions or applicable laws.
c.) Payout limitations apply.
d.) Applicable service fees will be deducted during the payout process. The user will be provided with a detailed breakdown of deductions prior to payout confirmation.
e.) Any disputes regarding service fees must be raised in accordance with the Platform’s Dispute Resolution Policy and will not delay the payout process unless explicitly stated otherwise.
f.) Spondise reserves the right to freeze or withhold access to the SponBalance if fraudulent or non-compliant activities are suspected, as outlined in the Platform Policies.

a.) The SponBalance is maintained in USD regardless of the user's location or currency preference set in the page/account setting.
b.) Payouts can be processed in currencies other than USD; however, such payouts are subject to applicable bank charges, transaction fees, and currency exchange rates at the time of processing.
c.) Currency exchange rates are determined by the payout provider and are beyond the control of the Platform.
d.) Users are advised to account for potential fluctuations in exchange rates and associated fees when requesting payouts in a non-USD currency.

a.) If a user account remains inactive for an extended period (e.g., 12 months) and funds remain in the SponBalance, Spondise reserves the right to classify the balance as dormant.
b.) Dormant balances may incur a maintenance fee, and users will be notified of any deductions before they occur.
c.) If required by law, unclaimed balances may be transferred to the appropriate government authority after a specified dormancy period.

a.) Section 5 applies.
b.) Disputes related to funds in the SponBalance will be resolved per Spondise’s dispute resolution process.
c.) Chargebacks or unauthorized transactions affecting the SponBalance, other than cash commission from a Sponsor, will result in temporary account suspension until the matter is resolved.

a.) If a user’s account is terminated or voluntarily closed, Spondise will facilitate the withdrawal of any remaining balance, provided the user meets all verification requirements.
b.) If a user is not able to use their account but still has a remaining balance, additional verification is required.
c.) Refunds for remaining balances may be subject to administrative fees, and processing times will depend on the chosen payout method.

a.) Users can view a detailed statement of their SponBalance activity, including funds received, deductions, and payout history, through the finance page.
b.) Notifications regarding fees, payouts, and exchange-related charges will be sent to the user’s registered email address or through in-platform notifications.

J. CODE OF CONDUCT

The Spondise Code of Conduct establishes guidelines to ensure ethical, transparent, and respectful interactions between Sponsors, Creators, and the platform. It defines acceptable behaviors, prohibited actions, and Spondise's commitment to maintaining a secure and fair marketplace.

a.) This Code applies to all users of Spondise, including Visitors, Sponsors, and Creators, as well as Spondise Team Members and Employees responsible for the platform's operations.
b.) It also applies to Third-Party Partners, including service providers, affiliates, and external collaborators.
c.) Furthermore, it applies to Spondise Team Members, Employees, and Third-Party Partners.
d.) All Spondise Policies as listed on spondise.com/legal apply.

This Code complements and aligns with other Spondise policies, including but not limited to:
a.) Terms and Conditions (user agreements and obligations), Verification Policy (authenticity and eligibility checks), Finance Policy (payment and payout protocols), SponProtect Policy (security and fraud prevention), Privacy Policy and GDPR Compliance Statement (data protection standards)
b.) Refer to these policies for detailed procedures, definitions, and enforcement mechanisms unless otherwise stated herein.

a.) All stakeholders are expected to act with integrity, fairness, and respect, prioritizing lawful and ethical interactions.

a.) Spondise prioritizes clear, truthful communication and holds all participants accountable for their actions and commitments.

a.) Users, team members, and partners must honor regional laws, customs, and sensitivities to foster inclusivity.

a.) Spondise upholds a zero-tolerance policy toward discrimination in all its forms. This includes ensuring equal treatment for all individuals regardless of their sex, gender identity, or gender expression.
b.) The platform promotes inclusivity for people of all sexual orientations and rejects any form of bias based on sexual preferences.
c.) Spondise respects all races, ethnicities, and national origins, fostering an environment free from prejudice.
d.) Religious practices, beliefs, or the absence of belief are fully respected, and no individual shall face discrimination on these grounds.
e.) Age inclusivity is a core principle, with fair opportunities provided to individuals across different age groups, as long as they meet legal requirements for platform use or employment.
f.) Spondise is committed to accessibility and actively works to include individuals with disabilities, ensuring equitable opportunities and experiences for everyone involved.

a.) Sponsors must agree to the Terms Conditions and all applicable Spondise Policies.
b.) Sponsors must meet the eligibility requirements outlined in the Verification Policy, including providing accurate and truthful information about their brand and promotional objectives. Brands may be subject to review to ensure they align with Spondise’s ethical standards and core values.

a.) Spondise does not allow the promotion of products or services that violate its ethical guidelines or applicable laws. This includes products and services banned by the law of UAE.
b.)
In addition products & services in following categories and niches are strictly prohibited:
i.)Illegal or Controlled Substances: Narcotics, unapproved pharmaceuticals, and substances banned under regional or international law.
ii.)Adult Content such as pornography, escort services, or other adult-oriented products deemed inappropriate for general audiences.
iii.)Weapons and Hazardous Materials such as firearms, explosives, or products that promote violence.
iv.)Fraudulent or Misleading Products such as counterfeit goods, deceptive health supplements, or pyramid schemes.
v.)Hate Speech or Offensive Material such as products that promote discrimination, hatred, or any form of harm toward individuals or groups.
vi.)Any other product rendered inappropriate by Spondise.

a.)
Sponsors and brands that fail to align with Spondise’s core values or violate its ethical principles will be prohibited from using the platform. This includes Sponsors with:
i.)Sponsors or Brands with a documented history of legal or ethical violations, such as human rights abuses or labor exploitation.
ii.)Sponsors or Brands involved in repeated incidents of false advertising, fraudulent practices, or other forms of consumer deception.
iii.)Any other Sponsors or Brands deemed unsuitable at Spondise’s sole discretion.
iv.)Sponsors and Brands explicitly listed as banned in Section 4 of this policy.

The following Sponsors and Brands are explicitly banned from the Spondise platform. This list will be reviewed and updated periodically:
a.) NZXT: Using a business Model deemed unethical by Spondise.

a.) Users may report sponsors or brands for review and possible addition to the blacklist. Please email [email protected] with the Sponsor or Brand name and supporting reasons.

a.) Creators must agree to the Terms and Conditions and all applicable Spondise Policies.
b.) Creators must comply with verification processes outlined in the Verification Policy to ensure authenticity and eligibility.

a.) Creators are strictly prohibited from promoting banned products or collaborating with Sponsors and Brands listed in Section 4.1 while utilizing the Spondise Platform or its Services.

a.)
Creators and Influencers that fail to align with Spondise’s core values or violate its ethical principles will be prohibited from using the platform. This includes:
i.)Creators and Influencers with a documented history of legal or ethical violations, such as human rights abuses or labor exploitation.
ii.)Creators and Influencers involved in repeated incidents of false advertising, fraudulent practices, or other forms of consumer deception.
iii.)Any other Creators and Influencers deemed unsuitable at Spondise’s sole discretion.
iv.)Creators and Influencers explicitly listed as banned in Section 6 of this policy.

The following Creators and Influencers are explicitly banned from the Spondise platform. This list will be reviewed and updated periodically: [NONE]

a.) Users may report Creators and Influencers for review and possible addition to the blacklist. Please email [email protected] with the Creator or Influencer name and supporting reasons.

a.) All Spondise team members, employees, and directly affiliated partners are held to the highest ethical standards, reflecting the values of the platform in their professional conduct.

a.) Employment, promotions, and partnerships will be based solely on merit and qualifications, with strict adherence to anti-discrimination and inclusivity standards outlined in Section 2.3.
b.) Spondise does not engage in business activities or establish partnerships with the banned Sponsors and Brands listed in Section 4.
c.) Spondise does not engage in business activities or establish partnerships with the banned Creators and Influencers listed in Section 6.

a.)
Team members and partners are prohibited from:
i.)Using platform data for personal gain, speculative trading, or any other market-related activities unless otherwise agreed in writing.
ii.)Sharing confidential user or company information that is not publicly available or intended for public access.
iii.)Providing undue advantage or disadvantage to individual users or groups, ensuring all users are treated equitably and consistently within their role, membership tier, Spondise Level, or designated tier group.
iv.)Failing to adhere to internal procedures, operational manuals, and established standards of practice as mandated by Spondise policies.

a.) Spondise reserves the right to modify this Code of Conduct to reflect platform changes, legal requirements, or other relevant updates. Users will be notified of significant amendments as described in the Terms and Conditions.

a.) All violations of this Code of Conduct, whether by Sponsors, Creators, or Employees, must be reported via procedures outlined in the Terms and Conditions.

K. IMPRESSUM, LEGAL JURISDICTION AND CONTACT

a.) Spondise LLC
b.) Sharja Media City, Sharja, UAE
c.) Registration Number: [Insert Company Registration Number]
d.) VAT ID: [Insert VAT ID if applicable]

a.) Spondise is a marketplace platform that connects Sponsors with Creators for promotional opportunities and campaigns.

a.) License Limitations in Section 6. apply.

a.) This platform and its operations are governed by the laws of the United Arab Emirates (UAE). Any disputes arising from or related to the use of this platform will be subject to the exclusive jurisdiction of the courts in Sharja, UAE.

a.) For cross-border users, applicable laws and jurisdictions will be determined based on international trade agreements and regulatory frameworks where services are rendered.

a.) For inquiries, technical support, or assistance, please contact our customer support team using the ticket function under: www.spondise.com/help
b.) Only support cases where the ticket function is unavailable or specific general collaboration requests will be processed through [email protected]

a.) We welcome user feedback to enhance our services. Please reach out via the Contact Us section on our platform or email us directly at [email protected].

For questions or concerns regarding this GDPR Compliance Policy, please contact the appointed Data Protection Officer (DPO):
a.) Name: Stefan Stumpp
c.) Address: Spondise LLC, Sharja Media City, Sharja, UAE

All content, including text, images, videos, and code, provided on the Spondise platform is protected under international copyright laws. Unauthorized reproduction, distribution, or modification of this content is strictly prohibited without prior written consent from Spondise LLC.

Spondise and its associated logos are trademarks of Spondise LLC. Any unauthorized use of these trademarks is a violation of trademark law and will be subject to legal action.

All intellectual property rights related to the platform's design, functionality, and software are owned by Spondise LLC. Users are granted a non-exclusive, revocable license to use the platform in accordance with the terms of service.

To report copyright or trademark infringements, please contact us at [email protected] with details of the violation.

Activities and Limitations
a.) Spondise operates as a free zone company licensed solely for activities related to Web Portals under the jurisdiction of Sharja Media City.
b.) Prohibited Mainland Activities: Spondise LLC is not authorized to conduct any trade, business, or commercial activities in the UAE mainland except the activities within its marketplace and web portals, unless expressly permitted under UAE free zone regulations and relevant laws.
c.) Unauthorized License Activities: Any activities outside the scope of our license (e.g., non-digital services, retail trade) are strictly prohibited and Spondise does not engage in any such activities nor is indirectly associated with any such activities.
d.) Additional Limitations: Users and stakeholders must recognize the limitations imposed on free zone companies under UAE law. Spondise LLC is subject to these restrictions, and any breach of such limitations by users, partners, or third parties will not be the liability of Spondise LLC.
e.) Non-Agency Disclaimer: Spondise LLC does not function as an agency, nor does it provide agency-related services. The entity does not offer influencer marketing services or actively engage in influencer marketing activities. Spondise strictly operates as a neutral platform facilitating connections between parties, such as Sponsors and Influencers(Creators) through its web portal infrastructure.
f.) Any engagement in marketing, is solely to promote Spondise, its marketplace, activities, and neutral web portal platform.